About Held
A little more
before you begin.
Bringing a new tool into your practice deserves some thought. Here are the practical things you may want to know first.
Find your question ↓Your practice. Your judgement.
Room to think.
On your terms.
Held offers another perspective on the material you bring. You decide what fits, what to question and what to leave.
Try the fictional walkthrough →Who is Held for?
Held is currently available to UK-based registered mental health practitioners and students or trainees on accredited programmes.
It is a space for the practitioner’s reflection after and between sessions. It is not a client-facing therapy service.
What does it help me do?
Put down your session notes and your own responses to the work. If you choose to request a reflection, Held offers material you can question through Challenge or explore in Go Deeper.
Before the next session, return to a compass to help pick up the thread. Across sessions, a developing formulation offers another way to think about the work over time.
These are prompts for your judgement, not established facts about your client.
Will it fit the way I work?
You can personalise Held with your modality, practice setting and the people you work with. You can also describe aspects of your own practice you want to keep in mind.
This gives reflections context. It does not mean Held knows your client or that you need to agree with its reading.
Do I have to use AI?
No. You can use Held as an encrypted notebook without requesting an AI reflection.
If you do request one, review the prepared text before sending it. The privacy scanner helps identify details that may need removing, but it can miss things. Your review still matters.
What happens to my notes?
Held uses passphrase-based encryption for saved notes. If you choose clinical reflection, the text you send is processed through Anthropic’s API.
Saving a note and sending material for reflection are different steps. Use pseudonyms and review the whole account for details that could identify someone.
Read the Privacy Policy and Data Processing Agreement for the processing details.
What is the passphrase for?
Your passphrase unlocks your encrypted notes. It is separate from the email link you use to sign in.
Keep it somewhere secure that you can find again. Read the setup instructions carefully before storing notes, particularly the information about recovery.
Can I dictate rather than type?
You can dictate notes if that suits you. Dictation is for your own account of the work, not for recording a therapy session.
How speech is processed depends on the dictation method and device settings. See the voice-input section of the Privacy Policy before using it with sensitive material.
How does this sit alongside supervision?
Held can help you notice questions to take into supervision. It does not replace supervision, professional judgement or the therapeutic relationship.
It is not a crisis service or a tool to rely on for safeguarding decisions.
What about my professional responsibilities?
The current Terms of Use, Privacy Policy and Data Processing Agreement explain the conditions of use and data processing.
Read them alongside your professional requirements before bringing client material into Held. The fictional example lets you explore the process first, without entering any client information.
Will beta access stay free?
Yes. Join during beta and your access will stay free for as long as you use Held. No card required.
Your notes remain yours. You can export them if you decide to leave.
How do I get started?
On the signup page, enter your email and the beta access code shown there, and read the linked terms and policies. You will receive an email link to continue setting up your account.
You can start with the fictional example before signing up.
Take a look first
Start with someone fictional.
Follow Robin’s example from notes through the privacy review, reflection and next-session compass. The responses are prepared, so you can explore without entering your own material.